• Berlin
  • CRM

CRM Manager / E-Mail Marketing Manager – Nordics (m/f/d)

Berlin, Deutschland

What it’s all about

Your heart beats for CRM and email marketing and you are very familiar in this field? Exciting projects in an international team give you the necessary incentive for your daily work? You appreciate an open communication culture and flat hierarchies? Then we have the right job for you! In your role as CRM Manager (m/f/d) you are responsible for the coordination of all emails sent to our customers in the NORDICS region. You create emails, control the content creation and develop exciting new ideas for our customer communication. You’ll also monitor the sending and tracking of emails via our e-mail tools to ensure that we work in a customer-oriented and efficient manner.

What your tasks will be

  • You are responsible for the planning, set-up and management of our weekly newsletters and all e-mail campaigns for the NORDICS region (Sweden, Norway, Finland, Denmark)
  • You take care of the creation of the campaign briefings and the coordination of the graphic and text creation
  • You work very closely with the purchasing, graphics, editorial and shop team
  • You design and implement customer lifecycle campaigns, A / B tests and other CRM projects in the e-mail channel
  • You are responsible for the evaluation of the campaign performance and derive optimization needs and measures
  • You are constantly working on the further development of Customer Relationship Management in NORDICS

What you should bring to the job

  • You have min. 2 years of professional experience in e-mail marketing, preferably in the e-commerce area
  • You have a good knowledge of Microsoft Office, especially in Excel and all common office and web tools
  • You are interest in dealing with numbers, analytical concepts and a keen e-commerce mind
  • You have very good knowledge of English and ideally mother tongue knowledge of Swedish, Norwegian, Danish or Finnish
  • You work independently, carefully and have a high quality standard for work results
  • You are ideally interest in the outdoor or biking industry

What you can expect

Are you looking for an exciting new opportunity in e-commerce? We’re offering a future-proof, varied job with plenty of scope for creativity. At Internetstores, you’ll work with people from all over the world, with diverse professional backgrounds and personalities, who share the common goal of making our company as successful as possible. We welcome every new addition to the team with open arms, so it’s therefore very important to us to offer every new colleague a varied job as well as a comfortable professional home with a great atmosphere. Of course, we also offer great benefits: employee discounts on our complete product range, great deals on a wide range of sports activities and discounted public transport.

Who we are

We’re true believers in the saying “outside is free” – being in the great outdoors is what really makes us tick and it’s with this philosophy that we’ve become one of the key players in the outdoor sports industry. Our online shops as well as physical stores have only one goal: to inspire our customers and make every adventure possible.

Do you want to be part of our success story? Then apply now! Join more than 700 colleagues from all over the world in dynamic, open teams in Stuttgart, Esslingen, Berlin, Düsseldorf, Hamburg, Dortmund, Lyon and Stockholm. We’re looking forward to working with you!

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