Information on the preliminary insolvency proceedings

Internetstores GmbH has been in preliminary insolvency proceedings since October 23, 2023. After a few turbulent days, during which we unfortunately had to restrict some of our services, we’re pleased to announce that most services are available again without restrictions. We would also like to thank you for your patience and the many understanding messages.


In mid-October we had to interrupt some services for a few days due to legal reasons. Our operational business continues, all retail shops remain open. Returns of old orders as well as new orders are also being processed as usual again. Currently there may be delays processing repairs and complaints. We would like to sincerely apologise for the inconvenience this has caused.


Together with our insolvency administrator, our suppliers and partners, we’re working hard to continue our mission into the future: to get more people on bikes every day and more people out into nature.


Your Internetstores Team


Below you will find the press release from our insolvency administrator from October 31, 2023: Press release (german)


Download english translation

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