• Berlin
  • CRM

E-Mail Marketing Manager / CRM (m/f/d)

Berlin, Deutschland

What it’s all about

Our Berlin office is currently looking for a E-Mail Marketing Manager / CRM (m/f/d)  to coordinate all emails sent to our customers in Central and Southern Europe. You’ll create e-mails, coordinate their translations into different languages and develop exciting new ideas for how to communicate with our customers. You’ll also monitor the sending and tracking of emails via our e-mail tools to ensure that we work in a customer-oriented and efficient manner.

What your tasks will be

  • You‘ll be responsible for planning and implementing new email campaigns for our markets in Central Europe (France, Benelux, Poland, Italy, Spain, UK)
  • You’ll coordinate content creation for your email campaigns with departments such as graphics and content
  • You’ll control the international rollout of CRM measures in the email channel. You’ll cooperate with those responsible for the international online shops
  • You’ll administrate and optimise customised service emails
  • You’ll be responsible for preparing reports and analysis in order to gather insights into the performance of CRM communication
  • You’ll continuously develop Customer Relationship Management in your responsible countries in direct coordination with your supervisor

What you should bring to the job

  • A degree in business administration / media / business informatics or similar
  • Minimum 2 years experience, ideally in the field of email marketing and dealing with email and campaign tools
  • Good Excel skills and tech knowledge
  • An interest in dealing with numbers, analytical concepts and a keen e-commerce mind
  • Very good knowledge of English and ideally good knowledge of either Italian, Spanish, French or Dutch
  • Careful, autonomous working method and a high-quality standard of work results
  • Ideally, an interest in the outdoor or biking industry

What you can expect

Are you looking for an exciting new opportunity in e-commerce? We’re offering a future-proof, varied job with plenty of scope for creativity. At Internetstores, you’ll work with people from all over the world, with diverse professional backgrounds and personalities, who share the common goal of making our company as successful as possible. We welcome every new addition to the team with open arms, so it’s therefore very important to us to offer every new colleague a varied job as well as a comfortable professional home with a great atmosphere. Of course, we also offer great benefits: employee discounts on our complete product range, great deals on a wide range of sports activities and discounted public transport.

Who we are

We’re true believers in the saying “outside is free” – being in the great outdoors is what really makes us tick and it’s with this philosophy that we’ve become one of the key players in the outdoor sports industry. Our online shops as well as physical stores have only one goal: to inspire our customers and make every adventure possible.

Do you want to be part of our success story? Then apply now! Join more than 800 colleagues from all over the world in dynamic, open teams in Stuttgart, Esslingen, Berlin, Düsseldorf, Hamburg, Dortmund, Lyon and Stockholm. We’re looking forward to working with you!