• Stuttgart
  • Information Technology

Product Owner Customer Order Management (m/f/d)


Company Description

We’re true believers in the saying “outside is free” – being in the great outdoors is what really makes us tick and it’s with this philosophy that we’ve become one of the key players in the outdoor sports industry. Our online shops as well as physical stores have only one goal: to inspire our customers and make every adventure possible.

Do you want to be part of our success story? Then apply now! Join more than 900 colleagues from all over the world in dynamic, open teams in Stuttgart, Esslingen, Berlin, Düsseldorf, Hamburg, Dortmund, Lyon and Stockholm. We’re looking forward to working with you!

Job Description

What it is about

We are looking for a Product Owner Customer Order Management (m/f/d) to support our international IT team. In this role, you will be responsible for the ERP order management, multi warehouse logic and connecting own and 3PL warehouse management systems. By keeping an eye on all the relevant end-to-end processes, you and your colleagues from the other scrum teams ensure operational excellence. The work of you and your team contribute significantly to customer satisfaction, but also to the efficiency and excellence in order management, logistics and the whole order to cash process.                                                              

Your mission:

  • Together with your team, you are responsible for the multi hub/logistic service, WMS connector service and OMS
  • Lead the optimization of all business processes concerning order management and logistics
  • Development and continuous improvement of a suitable monitoring of all relevant business processes
  • Coordination with your colleagues in Logistics, Customer Service and Shop Development to identify potentials for increasing customer satisfaction or to develop initiatives and tools to increase the efficiency of processes
  • Promotion of agile working and support the development of business owners


  • At least 5 years of experience as a Product Owner (m/f/d) or IT Project Manager (m/f/d)
  • Experience in managing the realization of software projects with high levels of complexity
  • You love facts-based decisions and coming up with metrics to measure success
  • You see yourself as a creator, not just an administrator of projects
  • You are very good at structuring your work
  • You are quick in adapting to new challenges and have a deep know-how of the relevant technologies
  • You have excellent communication skills and see yourself as a team player that values group success over individual accolades
  • Fluent English skills

Additional Information

What you can expect

  • Think big. Start small. Move fast: We offer you the freedom to contribute your expertise and support you in developing yourself together with us.
  • Better together: Transparent communication at eye level throughout the company and its growing, international environment
  • New work: Our newly designed office spaces in Stuttgart, Berlin, Stockholm and Lyon reflect what we believe in: space for you to develop on your own and connect with your teams. You work mobile up to four days a week.
  • You matter: We share your passion for bike & outdoor and are happy to be more than "just" colleagues for you.
  • Share the spirit: Borrow bikes and outdoor equipment from our pool, benefit from the employee discount in our online shops and meet like-minded people for bike & hike – we're the right place for you!